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monday, 18 september 2017

08:00-16:00 TRAINING Fundamentals of IS-BAH Workshop (2 days) - Terry Yeomans, IBAC

Location: Cannes Mandelieu, Session Room

Registration must be done on the IBAC Website directly.

*Attendees participating in this training programme will benefit from discounted AIR OPS registration rates.


08:30-16:30 TRAINING Advanced Flight Dispatch Techniques Course (2 days) - Alpha One

Location: Cannes Mandelieu, Session Room

Price: Members 790 €
Non Members 890 €

*AIR OPS registration included in this training programme fee.

The Advanced Dispatch Techniques Course brings great practical value to dispatch personnel and their organisations.
The aim of this course is to strengthen theoretical and practical skills related to advanced flight dispatch tasks. The course will cover ETOPS/EDTO, international operations, Trans-Atlantic and Pacific operations, re-clearance (decision point) planning, polar operations, flight optimisation techniques and economy of flight.

Who should attend?
The course is recommended for dispatch/operations managers, students that successfully completed basic flight operations officer/flight dispatcher training or gained sufficient practical experience in flight dispatch and operations control. The course is also a valuable refresher for active, experienced flight operations officers who want to reinforce their knowledge and familiarise themselves with the latest developments in this field.

See course syllabus here.


08:30-16:30 TRAINING Flight Dispatch Recurrent Course Module 1 (2 days) - Alpha One

Location: Cannes Mandelieu, Session Room

Price: Members 790 €
Non Members 890 €

*AIR OPS registration included in this training programme fee.

Flight Dispatcher recurrent training is mandatory and is often checked during operational audits (CAA, IOSA, IS-BAO...).
The Alpha One recurrent training programme is divided into 3 modules (FDR 1-3). This allows dispatchers and operators to comply with recurrent training requirements, and within 3 consecutive years, revisit and refresh their knowledge in all key areas relevant for the flight dispatch profession.
The 2-day recurrent training will not only bring back the essence in each field, but will also discuss the latest regulatory and technological developments that affect the flight dispatch duties and practices, so dispatchers remain current and familiar with all aspects of their profession.
Alpha One designed the recurrent course specifically for the AIR OPS Europe convention, covering the most commonly requested topics including Mass and Balance, Aircraft Performance, Dispatch Resource Management, Dangerous Goods Awareness, Aviation Weather, and Navigation.

Who should attend?
The course is designed for active operations control officers and flight dispatchers who seek adequate recurrent training as well as for OCC/Flight Dispatch management personnel.

See course syllabus here.

Tuesday, 19 september 2017

08:00-16:00 TRAINING IS-BAH Auditing Workshop - Terry Yeomans, IBAC

Location: Cannes Mandelieu, Session Room

Registration must be done on the IBAC Website directly.

*Attendees participating in this training programme will benefit from discounted AIR OPS registration rates.


08:30-16:30 TRAINING Advanced Flight Dispatch Techniques Course - Alpha One

Location: Cannes Mandelieu, Session Room

Price: Members 790 €
Non Members 890 €

*AIR OPS registration included in this training programme fee.

The Advanced Dispatch Techniques Course brings great practical value to dispatch personnel and their organisations.
The aim of this course is to strengthen theoretical and practical skills related to advanced flight dispatch tasks. The course will cover ETOPS/EDTO, international operations, Trans-Atlantic and Pacific operations, re-clearance (decision point) planning, polar operations, flight optimisation techniques and economy of flight.

Who should attend?
The course is recommended for dispatch/operations managers, students that successfully completed basic flight operations officer/flight dispatcher training or gained sufficient practical experience in flight dispatch and operations control. The course is also a valuable refresher for active, experienced flight operations officers who want to reinforce their knowledge and familiarise themselves with the latest developments in this field.

See course syllabus here.


08:30-16:30 TRAINING Flight Dispatch Recurrent Course (Module 1) - Alpha One

Location: Cannes Mandelieu, Session Room

Price: Members 790 €
Non Members 890 €

*AIR OPS registration included in this training programme fee.

Flight Dispatcher recurrent training is mandatory and is often checked during operational audits (CAA, IOSA, IS-BAO...).
The Alpha One recurrent training programme is divided into 3 modules (FDR 1-3). This allows dispatchers and operators to comply with recurrent training requirements, and within 3 consecutive years, revisit and refresh their knowledge in all key areas relevant for the flight dispatch profession.
The 2-day recurrent training will not only bring back the essence in each field, but will also discuss the latest regulatory and technological developments that affect the flight dispatch duties and practices, so dispatchers remain current and familiar with all aspects of their profession.
Alpha One designed the recurrent course specifically for the AIR OPS Europe convention, covering the most commonly requested topics including Mass and Balance, Aircraft Performance, Dispatch Resource Management, Dangerous Goods Awareness, Aviation Weather, and Navigation.

Who should attend?
The course is designed for active operations control officers and flight dispatchers who seek adequate recurrent training as well as for OCC/Flight Dispatch management personnel.

See course syllabus here.

wednesday, 20 september 2017

08:00-18:00 Attendees, Exhibitors and Press Registration Open

Location: Cannes Mandelieu, Hangar 16


09:00-18:00 Exhibit Hours


09:00-10:00 Welcome Breakfast


09:30-10:00 Opening General Session


12:00-13:00 Lunch


13:00-14:00 SESSION State of the industry

Info session to provide the audience with the latest figures on industry activity and forecast.


15:00-16:00 SESSION Aircraft Handling by OEM

Session given by the OEMs on specific aspects of the marshalling and handling of their aircraft. For both OPS/Pilots and Handlers.

What are the distinct characteristics of new models?
• DASSAULT
• BOMBARDIER
• GULFSTREAM
• PILATUS


16:30-17:30 SESSION Managing Service Excellence

Education session provided by Luxury Attitude on how to achieve/maintain a high service quality.


19:00-23:00 Cocktail Reception

Location: Pullman Cannes Mandelieu Royal Casino

thursday, 21 september 2017

08:00-18:00 Exhibitors and Press Registration Open

Location: Cannes Mandelieu, Hangar 16


09:00-18:00 Exhibit Hours


09:00-10:00 Welcome Breakfast


10:00-11:00 Speed Networking Event

11:15-12:15 SESSION Flight Planning - Permits & Permissions

Info session on the changes that occurring in worldwide regulations and permit requirements that could impact flight planning. provided by Universal Weather and Aviation


13:00-14:00 SESSION Catering needs and challenges vs Operators’ requirements

Info session on the challenges faced by the caterers when they have to deal with operator requirements. What information do the caterers need to best respond to operators’ request? What are their limitations? How can they improve the customer experience and food safety?


14:30-15:30 SESSION Airport threat and challenges

Info session on the present threats and challenges the European airport network is facing. In this session we will discuss access, slot legislation and security. Closure of 13 border crossing airports, the expansion of Geneva and its impact on Business Aviation as well as night movements and noise distribution above London are topics that will be addressed during this session.

13:30-19:00 TRAINING Accountable Manager & Nominated Person (2 days) - EBAA, Philippe Renz, Renz & Partners & Joel Hencks, AeroEx

Location: Cannes Mandelieu, Session Room

Price: Members 700 €
Non Members 800 €

*AIR OPS registration included in this training programme fee.

Accountable Managers and Nominated Persons within any business aviation organisation are confronted with an enormous challenge, which is partly caused by constant changes of regulations and new investments.
But not only ever changing regulations are causing challenges, but also the growing complexity of management of aviation businesses bringing up new challenges for managers.
Although the requirements of an Accountable Manager or Nominated Person are known, there are only few opportunities to acquire or refresh those skills.
The goal of this seminar is to educate and update the skills of Accountable Managers and Nominated Persons or those designated for such a position and to answer pending questions.

Who should attend?
This seminar is designed for designated Accountable Managers and Nominated Persons as required by EASA regulations or by Industry Standards such as IS-BAO or IS-BAH.

See programme here.


13:30-17:30 TRAINING NATA Safety 1st Advanced Ground Handling Safety Programme (2 days) - NATA

Location: Cannes Mandelieu, Session Room

Price: Members 575 €
Non Members 675 €


*AIR OPS registration included in this training programme fee

NATA Safety 1st is the leading general aviation ground handling safety training provider, in use at over 1,500 locations globally. NATA Safety 1st provides cutting edge computer based training as well as interactive and engaging in-person training events. In partnership with EBAA, NATA is pleased to present the Safety 1st Advanced Ground Handling Safety Program. This engaging learning experience will be held in two half day sessions and cover the following topics:
  • Creating Effective Ground Handling Training
  • Real World ERP, Accident Response & Investigation
  • Measuring and Improving Employee Engagement
  • Customer Service Fundamentals

Friday, 22 september 2017

08:30-16:00 TRAINING Accountable Manager & Nominated Person - EBAA, Philippe Renz, Renz & Partners & Joel Hencks, AeroEx

Location: Cannes Mandelieu, Session Room

Price: Members 700 €
Non Members 800 €

*AIR OPS registration included in this training programme fee.

Accountable Managers and Nominated Persons within any business aviation organisation are confronted with an enormous challenge, which is partly caused by constant changes of regulations and new investments.
But not only ever changing regulations are causing challenges, but also the growing complexity of management of aviation businesses bringing up new challenges for managers.
Although the requirements of an Accountable Manager or Nominated Person are known, there are only few opportunities to acquire or refresh those skills.
The goal of this seminar is to educate and update the skills of Accountable Managers and Nominated Persons or those designated for such a position and to answer pending questions.

Who should attend?
This seminar is designed for designated Accountable Managers and Nominated Persons as required by EASA regulations or by Industry Standards such as IS-BAO or IS-BAH.

See programme here.


08:30-12:30 TRAINING NATA Safety 1st Advanced Ground Handling Safety Programme (2 days) - NATA

Location: Cannes Mandelieu, Session Room

Price: Members 575 €
Non Members 675 €


*AIR OPS registration included in this training programme fee.

NATA Safety 1st is the leading general aviation ground handling safety training provider, in use at over 1,500 locations globally. NATA Safety 1st provides cutting edge computer based training as well as interactive and engaging in-person training events. In partnership with EBAA, NATA is pleased to present the Safety 1st Advanced Ground Handling Safety Program. This engaging learning experience will be held in two half day sessions and cover the following topics:

  • Creating Effective Ground Handling Training
  • Real World ERP, Accident Response & Investigation
  • Measuring and Improving Employee Engagement
  • Customer Service Fundamentals


10:00-16:00 Cannes Airport AHGOC Meeting

Location: Cannes Mandelieu, Session Room